Our Mission

"To help creators & makers grow their organization successfully by connecting with their customers in a whole new way."

At 21 Knots, we believe that creative teams deserve technology that works as hard as they do. Too often, we see brilliant agencies held back by disconnected systems, manual processes, and tools that don't talk to each other.

That's why we specialize in untangling the complexity. We implement and optimize Salesforce and Asana so your team can focus on what they do best: creating amazing work.

Jean-Sé Dorais, Founder of 21 Knots

Meet Jean-Sé

Before starting 21 Knots in 2020, Jean-Sé spent years inside Oracle and other enterprise software companies. He took 25 years of enterprise software experience and pointed it at the businesses he actually wanted to help: creative agencies, design studios, architecture firms, and makers. The kind of companies that do interesting work but don't have a dedicated IT department.

"Creative teams deserve the same caliber of technology that Fortune 500 companies get, without the Fortune 500 price tag, timeline, or attitude."

Jean-Sé is a certified Salesforce Sales Cloud Consultant, Business Analyst, Administrator, UX Designer, Platform App Builder, and Tableau CRM specialist. He's also an Asana Solutions Partner. But what actually matters is that he picks up the phone, he speaks plain English (and French), and he genuinely cares whether your team adopts the thing he builds.

Let's CRM.

Our Values

These principles guide everything we do at 21 Knots.

01

We're partners, not vendors

We don't disappear after go-live. Your success is literally our business model. Happy clients come back and refer others.

02

No BS

If something's not working, we'll say so. If you don't need us, we'll say that too. Life's too short for vendor spin.

03

Ship it right, ship it fast

We respect your time and budget. No scope creep, no 'we'll get to that in Phase 7.'

04

1% back

We donate 1% of our time and profits to charitable initiatives. Doing well by doing good isn't just a bumper sticker.

Want to work with us?

We are always happy to chat. Whether you have a project in mind or just want to explore what is possible. No pitch, just a conversation.

Let us talk